Privacy Policy
How My Astro Pandit collects, uses, shares and protects your personal information.
Last updated: August 2026
Introduction
This Privacy Policy explains how My Astro Pandit, operated by Butterbyte Private Limited (CIN: U62013DL2025PTC446528) ("we", "us", "our"), handles the information you share with us when you visit our website, book a consultation, purchase a product, or otherwise interact with our services.
By using our website you agree to the practices described in this policy. If you do not agree, please do not use the site.
Information we collect
We collect the following categories of information:
- Identity & contact details — name, email address, phone number, and shipping/billing address you provide when registering, placing an order, or contacting us.
- Astrological details — date, time and place of birth, and any questions or notes you share for a consultation, birth chart or kundli matching.
- Order & transaction data — products purchased, order value, and payment status. Card and banking details are handled directly by our payment gateway and are never stored on our servers.
- Account credentials — a securely hashed password, and, where you sign in with a phone number or Google, the associated verified identifier.
- Technical data — IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies.
How we use your information
We use your information to:
- Deliver consultations and prepare birth charts, reports and remedies you request.
- Process, fulfil and deliver your orders, and send order confirmations and shipping updates.
- Provide customer support and respond to your enquiries.
- Operate, secure and improve our website and services.
- Send service messages and, with your consent, promotional updates about offers and new items. You may opt out of marketing at any time.
- Comply with legal, tax and regulatory obligations.
We do not sell your personal data to any third party.
Sharing & disclosure
We share information only as needed to run our services, with:
- Payment processors (e.g. Razorpay) to securely process payments.
- Logistics & courier partners to deliver your orders.
- Astrologers assigned to your consultation, limited to the details required to serve you.
- Service providers for email, SMS, hosting and analytics, bound by confidentiality obligations.
- Authorities where disclosure is required by law or to protect our rights and users.
Cookies & tracking
We use cookies to keep you signed in, remember your cart, and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work correctly without them.
Third-party services
Our site integrates trusted third parties, including Razorpay for payments and Firebase for phone-based sign-in. Your use of these features is also subject to those providers’ own privacy policies.
Data security
We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration or disclosure. Passwords are stored using strong one-way hashing, and consultation notes and birth charts are kept strictly confidential. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Data retention
We keep your information only as long as necessary to provide our services and to meet legal, accounting and reporting requirements. When no longer needed, data is securely deleted or anonymised.
Your rights
Subject to applicable law, you may:
- Request access to the personal data we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your personal data.
- Withdraw consent to marketing communications.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request.
Children’s privacy
Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new "Last updated" date. Continued use of the site after changes indicates your acceptance of the updated policy.
Contact us
For any privacy questions or requests, reach our grievance contact at:
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- Phone: ' . e(appSetting('phone', '+91 8302628498')) . '
- Address: ' . nl2br(e(appSetting('address', 'Butterbyte Private Limited, New Delhi, India 110001'))) . '
Questions? Email support@myastropandit.com.